Company & customer service
Tampere Dream Hostel Oy
Business ID 2277044-4
Registered in the Finnish Trade Register maintained by the Finnish Patent and Registration Office.
Åkerlundinkatu 2
33100 Tampere
Finland
Email: xoxo@stayxoxo.com
Telephone: +358 45 236 0517
Call charges are determined by your phone subscription and operator. International charges may apply when calling from outside Finland.
XoXo Tampere — City Center
The public location of the property is Otavalankatu, 33100 Tampere. The exact entrance address and arrival instructions are provided to booked guests in the digital arrival guide.
Complaints
If there is a problem with your booking or stay, please contact xoxo@stayxoxo.com first. Include your booking number and a clear description so we can handle the matter efficiently.
Consumer advice & dispute resolution
If a dispute cannot be resolved directly with us, consumers can contact the Finnish Competition and Consumer Authority's Consumer Advisory Services and, where applicable, refer the matter to the Consumer Disputes Board. The former EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025.